Managing Notes of the Pending Repair

The Notes tab lets you to add additional information related to the pending repair. You can add one or more notes each with its subject and details.

Tip

To view the Notes tab, click the Notes link.

 

Note:

·       When you create a pending repair for an asset, the pending repair along with the repair note automatically adds to any new work order created for that asset.

·       You can click the Show All Notes link to expand the notes to display the note description. Click the Hide All Notes link to collapse the notes.

·       The notes icon in the Notes tab indicate that a note is added to the pending repair.
To add a note to a pending repair

1.    Search and view the pending repair.

2.    In the Pending Repair Item page, click the Notes tab.

3.    Click the Add New Note link.

The Add Repair Note dialog box opens.

4.    In the Subject box and Repair Note box, type the subject and details of the note respectively.

Required fields are marked with a red *.

5.    Click one of the following:

§      Save to save the note and close the Add Repair Note dialog box.

§      Save & New to save the note and add another note.

§      Cancel to disregard any changes and close the dialog box.

Note: After you add a note to a pending repair, the notes icon is displayed in the Notes tab.
To edit a note of a pending repair

1.    Search and view the pending repair.

2.    In the Pending Repair Item page, click the Notes tab.

3.    Click next to the note you want to edit.

4.    Click the Edit Note link.

The Edit Repair Note dialog box opens.

5.    Make the desired changes.

6.    Click one of the following:

§      Save to save the information and close the dialog box.

§      Cancel to disregard any changes and close the dialog box.

To delete a note of a pending repair

1.    Search and view the pending repair.

2.    In the Pending Repair Item page, click the Notes tab.

3.    Click next to the note you want to delete.

4.    Click the Edit Note link.

The Edit Repair Note dialog box opens.

5.    Click Delete.

6.    In the Delete Repair Note dialog box, click one of the following:

Note:

On the Pending Repair Item page, you can:

  • Click the Return to Pending Repairs link to open the Pending Repairs page.

  • Click the Return to Shop Floor link to open the  Shop Floor Activities page.

  • Click the Edit Pending Repair link to open the Edit Pending Repair dialog box.

  • Click the  Delete Pending Repair link to open the Delete Pending Repair dialog box.

 

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