Editing Maintenance Shop Picklist Value

The Edit Picklist Value dialog box lets you perform the following actions:

·      Modify the existing settings of a maintenance shop

·      Make the maintenance shop obsolete

·      Permanently delete the maintenance shop

Tip

To view the Edit Picklist Value dialog box, click the Edit Picklist Value link.

To edit values of the maintenance shop picklist field

1.    Open the Maintenance Fields page.

2.    Click the View link next to the Maintenance Shop field.

The Maintenance Shop page opens.

3.    Click the Edit link next to a maintenance shop that you want to edit.

The Edit Picklist Value dialog box opens.

4.    Make changes as required.

Note:

·       The name of the maintenance shop is set to read-only.

·       Minimum value for capacity is 1 and maximum is 999.

·       This setting is applicable to all the time slots for the maintenance shop.

·       A new check box ‘Auto-Approve Appointment’ will be enabled if the Appointment Capacity is set. All the appointments created either from the Customer Portal or Maintenance > Calendar are automatically approved.

·       An appointment cannot be created if the appointment count reaches to appointment capacity configured for maintenance shop.

·       If a capacity is set, the system shows the following warning to re-schedule the existing appointments while saving.

o      Warning Message: By entering appointment capacity, the system doesn’t allow user to create appointment if appointment count exceeds configured capacity for appointment duration. Please Reschedule appointments if existing appointments count exceeds configured capacity for any appointment duration. Do you want to continue enabling appointment capacity?
Click Yes to save the record. Click No to close the message window.

·       If the capacity is reduced, the system shows the following warning to re-schedule existing appointments when user clicks on save button.

o      Warning Message: By entering appointment capacity, if the existing appointments count exceeds configured capacity for any appointment duration, please re-schedule such appointments to avoid any conflict. Do you want to continue with updating appointment capacity?
Click Yes to save the record. Click No to close the message window.

5.    Click one of the following:

§      Save to save the information and close the dialog box.

§      Cancel to disregard any changes and close the dialog box.

§      Make Value Obsolete to hide the picklist value from the Maintenance Shop  list.

Making a Maintenance Shop Picklist Value Obsolete

The Obsolete Picklist Value dialog box lets you hide the maintenance shop from the Maintenance Shop list so that it is not used in future transactions.

Tip

To view the Obsolete Picklist Value dialog box, click the Obsolete Picklist Value link.

To make a picklist value obsolete

1.    Open the Maintenance Fields page.

2.    Click the View link next to the Maintenance Shop field.

The Maintenance Shop page opens.

3.    Click the Edit link next to the maintenance shop that you want to edit.

The Edit Picklist Value dialog box opens.

4.    Click the Make Value Obsolete link.

The Obsolete Picklist Value dialog box opens.

5.    Click one of the following:

§      Yes, Make Value Obsolete to make the value obsolete.

§      Cancel to disregard changes and close the dialog box.

Note: After you make a picklist value obsolete, the Edit Picklist Value dialog box displays the Make Value Available link. You can also make the maintenance shop available in the Maintenance Shop list, as required. To make the maintenance shop available, click the Make Value Available link, and then click Yes, Make Value Available.

Deleting a Maintenance Shop Picklist Value

The Delete Picklist Value dialog box lets you permanently delete a maintenance shop from FASTER Web.

Note: You can permanently delete a maintenance shop only if it is not previously used in FASTER Web transactions. Optionally, you can hide it from future transactions by making the picklist value obsolete.

Tip

To view the Delete Picklist Value dialog box, click the Delete Picklist Value link.

To delete a value permanently from the picklist

1.    Open the Maintenance Fields page.

2.    Click the View link next to the Maintenance Shop field.

The Maintenance Shop page opens.

3.    Click the Edit link next to the maintenance shop that you want to edit.

The Edit Picklist Value dialog box opens.

4.    Click the Delete link.

The Delete Picklist Value dialog box opens.

5.    Click one of the following:

§      Yes, Delete Value to permanently delete the value from the picklist.

§      Cancel to disregard changes and close the dialog box.

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