TipWith required permissions, you can add a warranty claim to recover the repair cost of assets.
Tip
To view the Add New Warranty Claim dialog box, click the Add New Warranty Claim link.
1. Click the Assets module.
2. In the Actions section, click Warranty Claims.
3. Click the Add New Warranty Claim link.
The Add New Warranty Claim dialog box opens.
4. In the Asset Number box, type the asset number.
5. In the Work Order Number box, type the work order number.
6. Click Verify to verify if the work order is created for the asset in FASTER Web.
7. In the Warranty Category list, select a warranty category.
8. In the Warranty Type list, select a warranty type.
9. In the Vendor list, select a vendor providing the warranty claim.
10. In the Claim Status list, select the status of the claim.
11. In the Claim Cost box, type the claim amount.
12. In the Submitted Date field, type the date when the warranty is submitted in the MM/DD/YYYY format, or select the date from the calendar.
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Note: In the Add New Warranty Claim dialog box, you can enter the following optional details: · In the Recovered Cost box, type the recover cost of the repair. · In the Recovered Date field, type the date when the cost is recovered. · In the Vendor Warranty Claim Number box, type the unique number used by the vendor to identify the claim. · In the Description box, type a brief description about the claim. |
13. Click one of the following:
o Save to save the information and close the dialog box.
o Save & New to save the information and add another record.
o Cancel to disregard any changes and close the dialog box.
The Master tab of the warranty claim is displayed.
14. To add repairs to the warranty claim, click the Add New Repair for Claim link. For more information on adding repairs to claim, refer Adding Repairs to Warranty Claim section.
