Beginning Work on Existing Repair and Completing Repair

Begin work on an existing repair

To begin working on an existing repair
  1. Sign In to TWS.

The My Repairs in My Shop screen opens.

  My Repairs in My Shop

  1. Select the repair you want to begin.

Note:

  • If you are having difficulty selecting a user on the Repair screen, try clicking anywhere in the selection area except directly on an to select the entry.
  • To page through the list, use the arrows at the bottom of the screen.

The WO Spending Authorized column displays the status of the repair with respect to the spending limit set for that work order:

  • If the work order has not exceeded the spending limit, the remaining amount for that work order is displayed.
  • If the spending limit is exceeded for a work order, a warning message - Authorization Required - is displayed in red along with the total cost of the work order.
  • If the exceeded spending limit is approved, the name of the approver is displayed.

You can continue with the repair for which the work order has not reached the spending limit.

 

The TWSWeb Message box displays a message to send authorization email.

The repair becomes available only if the spending limit is approved. The WO Spending Authorized column displays the name of the approver of that work order.

  1. Click the Begin Selected Repair button on the right of the screen for the selected repair.

Note: The system begins calculating your time and applying it to the repair as soon as you click on the Begin Selected Repair button.

Viewing Repair Notes

The Repair Notes button in the My Work Order Repair screen displays the notes that are added to the work order repair. If a note is not added to the repair, the Repair Note button is disabled.

To view repair notes
  1. Select a repair and click the Begin Selected Repair button to begin work on an existing repair.

Note: You can view the repair notes of a repair, only if the spending limit for that work order is not exceeded. Only after the spending limit is approved, you can view the repair notes.

The My Work Order Repair screen opens.

   

  My Work Order Repair

  1. In the Repair Information section, click the Repair Notes button.

The Repair Notes screen opens displaying all the notes that are added to the repair.

   

  Repair Notes

  1. Click the Show button to view the repair note.

The Repair Note dialog box opens.

   

  Repair Note

  1. Click Close to close the Repair Note dialog box.

Complete a Repair

From the Work Order Repair screen, click Set Repair Status to Complete to mark a work order as completed.

Note: You can complete a repair, only if the spending limit for that work order is not exceeded. Only after the spending limit is approved, you can set the repair status to Complete.

Complete a Repair

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