TipBy adding a new warranty claim or using an existing warranty claim, you can recover the cost incurred on the repair.
Tip
To view the Add to Claim dialog box, click the Add to Claim link.
1. Search and view a potential repair.
2. Click the Add link next to the repair to add a warranty claim.
The Add to Claim dialog box opens.
3. Perform one of the following:
o To add a new warranty claim to the repair, see the Adding the Warranty Claim section.
o To use an existing warranty claim, perform the following:
i. Click the Add to Existing Claim tab.
ii. In the Select Warranty Claim Number list, select a claim number that you want to use to recover the repair cost.
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Note: The Select Warranty Claim Number list will display a claim number only if a warranty claim is already created for the asset in the Warranty Claims section. You can enter the following optional fields: · In the Warranty Category list, select a warranty category to be applied for the claim. · In the Warranty Type list, select a warranty type. · In the Vendor list, select a vendor providing the warranty claim. · In the Claim Status list, select the status of the claim. · In the Vendor Warranty Claim Number box, type the unique number used by the vendor to identify the claim. · In the Description box, type a brief description about the claim. |
iii. Click Save to save the information.
The Master tab displays the status of warranty claim as complete in the Repair List section. You can add Notes and Attachments to the warranty claim as required.
