Alerts and Service Requests

Purpose

Details of:

·      Alerts that are detected on the asset and action taken on those alerts

·      Action taken on the requested service of the asset

Provides

·      Details of Alerts detected on the asset and their occurrence count

·      Pending repair created for the imported alert

·      Services requested on the asset and pending repair created for the service request

When to Run

Daily

Running the Report

Steps to view a report
  1. Click the Reports tab.

The Standard window opens.

  1. In the Maintenance section, click Alerts and Service Requests.

  2. In the new window, select or enter the appropriate parameters.

Required parameters are indicated by an *.

  1. Click on the View Report button.
  2. Page through the document using the controls in the upper left.
  3. Search by a keyword using the Find/Next box at the top of the screen.
  4. To update the information on the page, click the Refresh button at the top right of the screen.  

Printing the Report

Steps to print a report

Exporting the Report

Steps to export a report to another program
  1. Click the Export button.
  2. Select the appropriate format.

This will generate a File dialogue box specific to your computer.

Related Topics

 

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